HydrogenAudio

Hosted Forums => foobar2000 => Support - (fb2k) => Topic started by: Klymins on 2024-06-08 15:20:25

Title: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: Klymins on 2024-06-08 15:20:25
Hello. My foobar2000 has crashed after trying to install TMPGEnc DVD Author and now I can't run my foobar2000. I sent the crash report a few times. I uninstalled TMPGEnc DVD Author, and uninstalled foobar2000 and reinstalled it but this does not solve the problem. I also can't use the online troubleshooter because I can't access the preferences window as my foobar2000 can't even start. I was using 32-bit v2.1.4 and now I'm very angry to TMPGEnc DVD Author. What can I do? (I sent another crash report right now.)
Title: Re: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: Klymins on 2024-06-08 16:53:37
@Case What should I do?
Title: Re: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: Klymins on 2024-06-09 12:01:22
I can't use my foobar2000, can anyone help me?

(https://hydrogenaud.io/index.php?action=dlattach;sa=tmpattach;attach=post_tmp_164091_fcf8cca05447e559f3651891d3eeeff6;topic=126073)

This is what it says when I try to run it in the safe mode.
Title: Re: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: sveakul on 2024-06-09 22:36:16
Hard to imagine what TMPGEnc DVD Author would have to do with Foobar crashing.  Did you try a PORTABLE install of Foobar--so all its files are safely in one newly-made folder?  If you get crashes from the portable, sounds like Windows system files may be damaged.  Run-as-Administrator a command prompt with the following (System File Checker):

Code: [Select]
sfc /scannow

If it finds errors it cannot fix, run the line below, then sfc again after it finishes:

Code: [Select]
DISM.exe /Online /Cleanup-image /Restorehealth

Reference for the above: https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca (https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca) .  I reversed the command orders because if sfc is first able to fix the problem on its own there is no need to run DISM first which can take a while.
Title: Re: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: Case on 2024-06-10 06:35:41
Checking system files is never a bad idea.
You can enable advanced logging of foobar2000 startup that hopefully reveals what the problem is. Instructions how to do that are here: https://hydrogenaud.io/index.php/topic,124872.msg1034957.html#msg1034957 (https://hydrogenaud.io/index.php/topic,124872.msg1034957.html#msg1034957).
Title: Re: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: Klymins on 2024-06-10 07:42:56
Looks like the TMPGEnc DVD Author installer was damaged my system files, and sfc /scannow solved my problem. Thanks to everyone.
Title: Re: Foobar2000 crashed after trying to install TMPGEnc DVD Author
Post by: sveakul on 2024-06-10 08:26:34
Great, good to know that Microsoft stuff actually works  :)) !  For DVD authoring you might want to try DVDStyler instead (https://www.dvdstyler.org/en/ (https://www.dvdstyler.org/en/))  which I have no problems with; there is also a PortableApps version.