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Topic: Clicking, stuttering after upgrade to Windows 10 (Read 15381 times) previous topic - next topic
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Clicking, stuttering after upgrade to Windows 10

Hello!

After upgrading to 10 I get a lot of really annoying clicking and stuttering during playback. Nothing of the sort happened before on the same hardware.
It can get really bad as resource usage increases such as while I'm browsing with firefox. I have the latest foobar and uni-xonar for my D1 and I'm on w10 pro.

Where should I look for the problem?

Clicking, stuttering after upgrade to Windows 10

Reply #1 –
Sound card drivers most likely.  Make sure you have the latest WHQL driver.  Also ASUS is a pain in the butt with drivers so there is probably no Win10 driver out right now.  I see you're using a 3rd-party driver, you'll have to take it up with the people who wrote that.  I'm using Phoebus and find myself irritated with Asus from time to time.

Official route:
- Try re-installing the driver.
- Try seeing if there's a driver from the manufacturer's website.
- Re-download the driver.  Uninstall the driver and open device manager and have it search the unzipped directory where it is.  You'll lose features but you'll have a proper driver.
- Use the generic Windows driver.

Non-official route:
- Try re-installing the driver.
- Try seeing if there's a driver update from the 3rd party's website.
- Re-download the driver.  Uninstall the driver and open device manager and have it search the unzipped directory where it is.  You'll lose features but you'll have a proper driver.
- Use the generic Windows driver.

There's not much I can do except give advice and suggestions.

Clicking, stuttering after upgrade to Windows 10

Reply #2 –
Quote from: Chibisteven on
Sound card drivers most likely.  Make sure you have the latest WHQL driver.  Also ASUS is a pain in the butt with drivers so there is probably no Win10 driver out right now.  I see you're using a 3rd-party driver, you'll have to take it up with the people who wrote that.  I'm using Phoebus and find myself irritated with Asus from time to time.

Official route:
- Try re-installing the driver.
- Try seeing if there's a driver from the manufacturer's website.
- Re-download the driver.  Uninstall the driver and open device manager and have it search the unzipped directory where it is.  You'll lose features but you'll have a proper driver.
- Use the generic Windows driver.

Non-official route:
- Try re-installing the driver.
- Try seeing if there's a driver update from the 3rd party's website.
- Re-download the driver.  Uninstall the driver and open device manager and have it search the unzipped directory where it is.  You'll lose features but you'll have a proper driver.
- Use the generic Windows driver.

There's not much I can do except give advice and suggestions.


Thanks for the tips.
I think what you say is likely. Either the driver or something in windows. I tried other players since than which all showed similar symptoms.

Clicking, stuttering after upgrade to Windows 10

Reply #3 –
It's not necessarily the audio driver. What did you upgrade from? I've had similar troubles on win8.1, caused by my network(!) driver, but luckily they went away after upgrading to win 10.
You could use latencymon to hunt down which driver causes DPC latency. It's slower than DPC latency checker, but at least it shows correct values for win8+ AND the driver that caused it.

Clicking, stuttering after upgrade to Windows 10

Reply #4 –
i've never upgraded windows. it's a clean install every time for me. not much help i admit but you generally avoid these kind of issues...

Clicking, stuttering after upgrade to Windows 10

Reply #5 –
Sheesh...
The official xonar driver can't even be installed. I get a very useful "Don't support this platform" message...

Quote from: ChronoSphere on
It's not necessarily the audio driver. What did you upgrade from? I've had similar troubles on win8.1, caused by my network(!) driver, but luckily they went away after upgrading to win 10.
You could use latencymon to hunt down which driver causes DPC latency. It's slower than DPC latency checker, but at least it shows correct values for win8+ AND the driver that caused it.

I upgraded from 8.1 with latest updates to 10.
I'm gonna try other versions of uni-xonar and manually installing the asus driver first. I feel like figuring out the latency checker app will take time.

Clicking, stuttering after upgrade to Windows 10

Reply #6 –
Not very encouraging so far:




I don't know what to make of it though. It may be the soundcard, the vga or the network adapter driver or all three... (USB port?)

Clicking, stuttering after upgrade to Windows 10

Reply #7 –
No problems for me

Clicking, stuttering after upgrade to Windows 10

Reply #8 –
Quote from: mzso on
Sheesh...
The official xonar driver can't even be installed. I get a very useful "Don't support this platform" message...

I upgraded from 8.1 with latest updates to 10.
I'm gonna try other versions of uni-xonar and manually installing the asus driver first. I feel like figuring out the latency checker app will take time.

For my Xonar DG on a Dell 9150 D 2.8 GHz the only driver that was accepted is Win 8 driver from Asus. No problems at all since build 10162 Pro 32-bit. Since july the 29th I did a clean install 10240 Pro 64-bit, downloaded 64-bit from Asus for Win 8. Again, no problem. WASAPI out is functioning proper to.
Asus Xonar DG | foobar2000 | Klipsch RB-41 II | WASAPI push /\/

Clicking, stuttering after upgrade to Windows 10

Reply #9 –
What I tried tried was re-installing the VGA driver and a newer LAN driver. Plus re-installing uni-xonar v1.75a. Things improved a lot, Now I don't get constant clicks. But I still get click regularly. Every minute or two.
Ran out of ideas what to do. The only other thing that looks particularly bad (for me anyways) is USBPORT.SYS. Which I don't know what to do with.

Clicking, stuttering after upgrade to Windows 10

Reply #10 –
mzso, sorry to read about your problems.

The screenshot below are my LatencyMon stats after running for a near identical time to yours.



I have a Xonar D2X running on Windows 10 (upgraded over top of 8.1). I'm using the Maxedtech 8.0.8.1815 drivers, these aren't the latest version as when using the 1822 version I have a weird volume control problem. Also I must add that whenever reinstalling or updating Xonar drivers I always use Driver Fusion and CCleaner to delete any left over files or registry entries BEFORE reinstalling. Also with the Maxedtech drivers I use the low latency install option which works well on my system. I don't use ASIO because afaik the Asus implementation of the drivers is not good.

Re latency issues here are a couple of links that my give you some ideas.
Maxedtech article on DPC latency with Xonar sound cards

Forum post from thread at Guru3D about latency issues

Anyone who is having latency issues may find some of these web links useful.
DISCLAIMER: I haven't tried everything out that is in these two web links so your on your own!

Clicking, stuttering after upgrade to Windows 10

Reply #11 –
Thanks for the tips I'll check them out.

Clicking, stuttering after upgrade to Windows 10

Reply #12 –
DPC latency still sucked when I disabled the network adapter and the soundcard. So the the hell knows what's wrong...

Clicking, stuttering after upgrade to Windows 10

Reply #13 –
I'm starting to think it's more of a windows issue than anything else. Somehow I don't think that the VGA driver, soundcard driver, network adapter driver and usb started to suck all at once...

Clicking, stuttering after upgrade to Windows 10

Reply #14 –
mzso, do NOT use DPC latency checker on anything later than win7 - it reports wrong values. It even says so on the official site.
Also, while latencymon is running, you will be getting high DPC latency (unlike with DPC latency checker). So to test if it works, disable your network card and latencymon, then play some music.

Clicking, stuttering after upgrade to Windows 10

Reply #15 –
Quote from: ChronoSphere on
mzso, do NOT use DPC latency checker on anything later than win7 - it reports wrong values. It even says so on the official site.
Also, while latencymon is running, you will be getting high DPC latency (unlike with DPC latency checker). So to test if it works, disable your network card and latencymon, then play some music.

Okay, thanks. Anyway I still have clicking normally. I didn't try with the network card disabled so far.

Clicking, stuttering after upgrade to Windows 10

Reply #16 –
mzso
I have the same problem with os later than XP.
The solution was to change the power profile to high performance (gigabyte motherboard)
Try it

Clicking, stuttering after upgrade to Windows 10

Reply #17 –
Quote from: boolz on
mzso
I have the same problem with os later than XP.
The solution was to change the power profile to high performance (gigabyte motherboard)
Try it

Thanks for the suggestion. I don't remember "profiles" in my motherboard. What does "high performance" mean in actual settings?

I likely have an older PC than you. I also have a Gigabyte motherboard and e6750 CPU (and a GTS450).

Clicking, stuttering after upgrade to Windows 10

Reply #18 –
Quote from: mzso on
Quote from: boolz on
mzso
I have the same problem with os later than XP.
The solution was to change the power profile to high performance (gigabyte motherboard)
Try it

Thanks for the suggestion. I don't remember "profiles" in my motherboard. What does "high performance" mean in actual settings?

I likely have an older PC than you. I also have a Gigabyte motherboard and e6750 CPU (and a GTS450).

It's the power options in Windows control panel. Default it's setting is balanced, click additional and choose high performance.
Asus Xonar DG | foobar2000 | Klipsch RB-41 II | WASAPI push /\/

Clicking, stuttering after upgrade to Windows 10

Reply #19 –
Quote from: mzso on
Sheesh...
The official xonar driver can't even be installed. I get a very useful "Don't support this platform" message...

Quote from: ChronoSphere on
It's not necessarily the audio driver. What did you upgrade from? I've had similar troubles on win8.1, caused by my network(!) driver, but luckily they went away after upgrading to win 10.
You could use latencymon to hunt down which driver causes DPC latency. It's slower than DPC latency checker, but at least it shows correct values for win8+ AND the driver that caused it.

I upgraded from 8.1 with latest updates to 10.
I'm gonna try other versions of uni-xonar and manually installing the asus driver first. I feel like figuring out the latency checker app will take time.

Driver for win8.1 not work but driver for win8 work.

Clicking, stuttering after upgrade to Windows 10

Reply #20 –
Quote from: CH 033 on
It's the power options in Windows control panel. Default it's setting is balanced, click additional and choose high performance.

Okay. I'll try.

Clicking, stuttering after upgrade to Windows 10

Reply #21 –
I found the official Microsoft documentation on MSDN regarding changes to the audio stack in Windows 10. There is a helpful diagram explaining how the stack works and a section about WASAPI.

Low Latency Audio

I hope some of the technically minded of you will find it worth reading. 



Clicking, stuttering after upgrade to Windows 10

Reply #22 –
Quote from: Marcus Vinicus on
I found the official Microsoft documentation on MSDN regarding changes to the audio stack in Windows 10. There is a helpful diagram explaining how the stack works and a section about WASAPI.

Low Latency Audio

I hope some of the technically minded of you will find it worth reading. 

If they messed around (and screwed up) a lot it would certainly explain why audio sucks all of the sudden.

Quote from: CH 033 on
It's the power options in Windows control panel. Default it's setting is balanced, click additional and choose high performance.

It didn't do anything for me. It's not surprising though. It worked fine through xp to 8.1 for me.  It's likely 10 is screwed up itself, or the drivers suck

Clicking, stuttering after upgrade to Windows 10

Reply #23 –
I don't understand anything about the documentation, but it's ironic it's about low latency, meanwhile latency is the worst ever on the same hardware...

Clicking, stuttering after upgrade to Windows 10

Reply #24 –
Quote from: mzso on
After upgrading to 10 I get a lot of really annoying clicking and stuttering during playback. Nothing of the sort happened before on the same hardware.
It can get really bad as resource usage increases such as while I'm browsing with firefox. I have the latest foobar and uni-xonar for my D1 and I'm on w10 pro.


Hm, interesting, same here — I was getting gaps in the sound playback of probably a few ms (very short but distinctly noticeable), skips (no break in the audio but there seemed to be a piece of the sound missing), and clicks. I've only been in 10 since yesterday (after upgrading from 8.1), and it's calmed down a lot now (I'm used to weird behaviour for a few days after an OS installation or upgrade until the dust settles) but I still get the odd click.

Every now and and then, though, the sound will cut out completely for maybe half a second or more, and the first time this happened I could see 100% HDD load for a few seconds, like foobar2000 was starved of its access to the drive to buffer more audio (at the time, I happened to have Task Manager open).

It's reassuring to know that it's not just me  The PC itself is nothing too special — it's a 2012 Dell OptiPlex 9010 with a SATA HDD, bought just after Windows 8 came out, and it's run successively 8 Pro, 8.1 Pro and now 10 Pro, 64-bit, using the stock RealTek onboard audio. I'm not an audiophile, I just prefer not to have my music playback sound like I'm using QuickTime Player in Mac OS 9 (which ironically was the worst audio player on the Mac, with constant skipping).

I'm not posting for advice; I'm simply noting for the record that this does appear to be some sort of issue in Windows 10. (10 has some weird glitches, but I'm fairly positive on it overall. Skippity sound was certainly not the direction in which I expected the problems to lie!)

If it doesn't go away after a few days, I might need to do some digging. The clicks aren't as annoying as the half-second cut out, though.